At DeshiChowk, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website. By using our services, you agree to the terms of this policy.
1. Information We Collect
We collect various types of information to enhance your shopping experience:
- Personal Information:
Name, email address, phone number, shipping and billing addresses, and payment details when you place an order. - Account Information:
When you create an account, we collect your username, password, and profile details. - Browsing Information:
Device information, IP address, browser type, and usage data to improve website functionality and security. - Payment Information:
Payment method details are collected through secure third-party payment processors.
2. How We Use Your Information
The information we collect is used for:
- Processing and delivering your orders.
- Communicating with you regarding your order, inquiries, or promotions.
- Personalizing your shopping experience.
- Improving our website, services, and security measures.
- Complying with legal obligations or resolving disputes.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with trusted parties to facilitate your shopping experience:
- Service Providers:
Payment processors, shipping companies, and marketing tools. - Legal Compliance:
If required by law or to protect our legal rights. - Business Transfers:
In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
- Cookies:
We use cookies to improve website performance, remember your preferences, and analyze user behavior. - Tracking Technologies:
Tools like Google Analytics may track user interactions to optimize website performance.
You can manage cookie preferences through your browser settings.
5. Data Security
We take data security seriously and implement advanced measures to protect your personal information:
- SSL encryption for secure transactions.
- Regular security audits and updates.
- Restricted access to sensitive information.
6. Your Rights
As a user, you have rights regarding your personal information:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccuracies in your data.
- Deletion: Request the removal of your data, subject to legal and operational requirements.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, contact us at deshichowk@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised date.
9. Contact Us
If you have questions about our Privacy Policy or need assistance, please reach out:
- Email: deshichowk@gmail.com
- Phone: +880 1614-915361
Your trust is important to us, and we are committed to protecting your privacy while providing you with the best shopping experience at DeshiChowk.